Dispatch Big Data and Command Center System

Call Center Functions

The call center receives public alarms, suggestions, complaints, etc. Leaders can monitor the on-site situation in real time through the platform and conduct command and dispatch of the site.

1. The call center is a communication system that accepts incoming calls from unknown groups or makes outgoing calls to groups outside the system.

2. It features call queuing, automatic call distribution, user profile database generation, and user service process tracking.

3. It is used to automatically route public calls to the responsible personnel such as community police/grid workers based on the user database.

4. It is used to automatically or manually call or notify the public of relevant service information or government affairs disclosure. Another means of government affairs disclosure is SMS notification.

5. Another source of information for the call center is realized through the voice function of the APP.

6. Quickly locate the call position, roads, buildings, and surrounding video signals, automatically assign the nearest police officer/ranger and the optimal response route, and can quickly dispatch drones for reconnaissance and confirmation.

Command Center Functions

Integrate resources from various departments, based on the command system, link all units, establish a joint response mechanism, and achieve rapid command and dispatch, emergency response, and material support, so that in the event of an emergency, inquiries, dispatch, and use can be made at any time. Achieve effective supervision of risk sources and key protection targets, and predict and warn of emergencies.

Big Data Situation Analysis

Platform Unified Supervision and Hierarchical Prevention and Control

Through the big data system, data on key units, facilities, police resource information, etc. is collected for unified remote supervision; based on intuitive map display, effective dynamic supervision and guidance of key units and hidden dangers are achieved, and through hierarchical prevention and control, a basis is provided for law enforcement supervision, prevention and control, and other work.

Detailed Information Inquiry

Through the big data platform, leaders at all levels, supervisors, and rescue command personnel can access and manage the situation of key social fire protection units on an integrated portal. The key unit database can store and query fire protection review drawings and fire acceptance status of key units at any time.

Auxiliary Decision Support

Big Data Processing Results Guide Decision-Making

Supported by basic data such as various personnel, materials, equipment resources, and IoT facilities, and through the integration of maps, video images, and multiple analysis forms, real-time monitoring and command and dispatch of forest fire emergency dispatch work are achieved, providing auxiliary decision support for leaders at all levels.

AI Intelligent Analysis

Emergency Scene Situation Analysis

Emergency Event Analysis

Key Area Early Warning

Video Conference Platform

Video Structured Analysis

Face Recognition, License Plate Recognition, Fire Spread Simulation, Alarm Settings, etc.

Big Data Situation Analysis