IDM IAD-EX4O Voice Gateway Switch
IDM IAD-EX4O is a new-generation IP PBX designed for small and micro enterprises or enterprise branches. It supports carrier IMS access and integrates telephony, fax, recording, customer management, mobile extensions, and other services, delivering an efficient and unified communication experience.
1. Overview
IDM IAD-EX4O is a new-generation IP PBX designed for small and micro enterprises or enterprise branches. It supports carrier IMS access and integrates telephony, fax, recording, customer management, mobile extensions, and other services, delivering an efficient and unified communication experience.
2. Features
• Provides NAT traversal service for external extension registration, branch networking, and mobile office applications.
• Supports PC agent client.
• Supports built-in recording and external recording server storage.
• IP phones plug-and-play.
• Directly connects to carrier IMS network.
• Provides open API interface for integration with third-party application systems.
• Supports multi-level voice navigation, intelligent attendant, and mobile extensions.
• Supports network management system and third-party network management systems (TR-069, SNMP).
• Provides 3.5kV lightning protection.
3. Device Structure
IDM IAD-EX4O Voice Gateway Switch
4. Product Specifications
| Indicator | Specification | | --- | --- | | Maximum users | 20 | | Maximum built-in analog ports | 24 | | IP extension licenses | 4 | | IP trunk licenses | 20 | | Maximum simultaneous calls (with recording) | 24 | | Agent client concurrent sessions | 20 |
5. Feature List
| Category | Feature | Description |
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| Protocol | Call Control | SIP/UDP and SIP/TCP (RFC3261), IMS platform (3GPP), MGCP (RFC3435) |
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| Network | Telnet, SSH, HTTP, HTTPS, DHCP client, PPPoE client, DNS (ASRN records), STUN, OpenVPN client, 802.1X |
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| Media | Caller ID | Multiple caller ID standards: Bellcore Type 1&2, ETSI, BT, NTT, DTMF |
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| Codecs | G.711 (a/u), G.729B, G.722.2, G.722 |
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| DTMF Transmission | In-band voice, RFC2833, SIP-INFO |
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| Fax | G.711 pass-through, T.38 fax, compatible with G3 fax machines, maximum rate 33.6kbps (pass-through/T.38 V3) |
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| Disconnect Methods | Busy tone detection, reverse polarity detection, power failure disconnect |
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| Voice Quality Enhancement | Echo cancellation (G.168-2004, tail length 64ms), automatic jitter buffer adjustment |
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| Voice Features | Auto Attendant / Operator Console | Working/non-working day schedules, call queuing, operator groups, multi-language/multi-level voice menus, attendant templates, attendant frames, VIP customer fast handling (no extension dialing required) |
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| Dialing | Abbreviated dialing, outbound line selection, least-cost routing, automatic route selection, automatic "0" prefix for remote mobile calls |
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| Call Features | Call hold, call transfer, call waiting, three-way calling, simultaneous ring, distinctive ring, do not disturb, barge-in / prohibit barge-in, monitor / prohibit monitor, secretary, hotline (immediate/delayed), call pickup / prohibit call pickup, call forwarding, call conversion, one number dual devices, call restriction, group hunting, number manipulation, external-to-external transfer, etc. |
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| DISA | Caller number authentication, feature code authentication |
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| Recording | Built-in recording, managed via recording, query, and recording management system |
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| Message Waiting Indication | Reverse polarity / FSK / high-voltage |
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| Analog Trunks | Caller ID, busy tone detection, reverse polarity detection |
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| SIP Trunks | IMS, multi-platform registration calls, Skype Connect |
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| Phone Status Display | Extension status subscription (BLF) |
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| Security | Port Customization | SIP port, HTTP/HTTPS access port, RTP port |
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| Encryption | SIP signaling encryption, media stream encryption, encrypted configuration file import/export, password/PIN encryption |
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| IP Extensions | Prohibit external IP extensions from making outbound calls, User-Agent verification, brute-force password protection for IP extensions |
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| Anti-Intrusion | Malicious IP lockout, access whitelist, dynamic defense, static defense |
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| Security Levels | Supports high, medium, and low levels |
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System Maintenance & Management | Application Interface | API (XML/HTTP) | ||
Logs | 8-level log management, Syslog, built-in 16GB storage | |||
Data Capture | Port voice capture, packet capture | |||
Configuration | Configuration import/export, restore/backup | |||
Status and Alarms | Operational status, alarm information | |||
6. Hardware Specifications
Processor | Dual-core, 860MHz |
System Memory | 256 MB |
Flash | 16 MB |
Built-in Storage | 16 GB |
Weight (Net) | 0.72 kg |
DC Power Supply | 12VDC/1.5A |
Mounting | Desktop/Rack |
Maximum Power Consumption | 9 W |
Operating Environment | Temperature: 0~40°C; Relative humidity: 10%~90% (non-condensing) |
Storage Environment | Temperature: -40~70°C; Relative humidity: 5%~90% (non-condensing) |
