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IDM IAD-EX4O Voice Gateway Switching Equipment

IDM IAD-EX4O Voice Gateway Switching Equipment

IDM IAD

IP Access Gateway·📅UpdatedMay 12, 2026·✍️管理员

The IDM IAD-EX4O is a new-generation IP telephone switch designed for small and micro enterprises or enterprise branch offices. It supports carrier IMS access and integrates telephony, fax, recording, customer management, mobile extension and other services, delivering an efficient and integrated communication experience for users.

I. Overview

The IDM IAD-EX4O is a new-generation IP telephone switch specifically designed for small and micro enterprises or enterprise branch offices. It supports carrier IMS access, integrating telephony, fax, recording, customer management, mobile extension, and other services to deliver an efficient and integrated communication experience for users.

II. Features

u Provides traversal services, enabling external network extension registration, branch networking, mobile office, and other applications;

u Supports PC agent client;

u Supports built-in recording and external recording server storage;

u Plug-and-play for IP phones;

u Direct interconnection with carrier IMS networks;

u Provides open API interfaces for integration with third-party application systems;

u Supports multi-level IVR, intelligent duty, and mobile extensions;

u Supports network management systems and third-party NMS (TR-069, SNMP);

u Provides 3.5kV lightning protection.

III. Device Structure

IDM IAD-EX4O Voice Gateway Switching Equipment

IDM IAD-EX4O Voice Gateway Switching Equipment

IV. Product Specifications

Specification Name

Specification

Maximum Number of Users

20

Maximum Built-in Analog Ports

24

IP Extension Licenses

4

IP Trunk Licenses

20

Maximum Concurrent Calls (with Recording)

24

Concurrent Agent Client Sessions

20

V. Feature List

Category

Function

Description

Protocol

Call Control

SIP/UDP and SIP/TCP (RFC3261), IMS platform (3GPP), MGCP (RFC3435)

Network

Telnet, SSH, HTTP, HTTPS, DHCP client, PPPoE client, DNS (ASRN records), STUN, OpenVPN client, 802.1X

Media

Caller ID

Multiple caller ID standards: Belcore Type 1&2, ETSI, BT, NTT, DTMF

Codec

G.711 (a/u), G.729B, G.722.2, G.722

DTMF Transmission

In-band voice communication, RFC2833, SIP-INFO

Fax

G.711 passthrough, T.38 fax, compatible with G3 fax machines, up to 33.6kbps (passthrough/T.38 V3)

Disconnect Method

Busy tone detection, reverse polarity detection, power-fail disconnect

Voice Quality Enhancement

Echo cancellation (G.168-2004, tail length 64ms), adaptive jitter buffer

Voice Features

Intelligent Attendant/Operator Console

Business/non-business hours, call queuing, operator groups, multi-language/multi-level voice menus, attendant templates, attendant frame, VIP customer call fast handling (no extension dialing required)

Dialing

Abbreviated dialing, outgoing line selection, least-cost routing, automatic route selection, automatic prefix "0" for off-site mobile numbers

Call Features

Call hold, call transfer, call waiting, three-way calling, simultaneous ring, distinctive ring, do-not-disturb, barge-in/barge-in prevention, monitoring/monitoring prevention, secretary, hotline (immediate/delayed), call pickup/pickup prevention, call forwarding, call conversion, one-number dual-terminal, call restriction, group hunting, number transformation, external-to-external transfer, etc.

DISA

Caller number authentication, feature code authentication

Recording

Built-in recording, managed via recording, query, and recording management system

Message Waiting Indication

Reverse polarity/FSK/black-press

Analog Trunk

Caller ID, busy tone detection, reverse polarity detection

SIP Trunk

IMS, multi-platform registration calling, Skype Connect

Phone Status Display

Extension status subscription (BLF)

Security

Port Customization

SIP port, HTTP/HTTPS access port, RTP port

Encryption

SIP signaling encryption, media stream encryption, encrypted configuration import/export, password/PIN encryption

IP Extensions

Block external IP extensions from placing outside calls, User-Agent verification, brute-force protection for IP extension passwords

Malicious Intrusion Prevention

Malicious IP lockout, access whitelist, dynamic defense, static defense

Security Level

Supports high, medium, and low levels

System Maintenance & Management

Application Interface

API (XML/HTTP)

Logging

8-level log management, Syslog, built-in 16GB storage

Data Capture

Port voice capture, packet capture

Configuration

Configuration import/export, restore/backup

Status & Alarms

Operating status, alarm information

6. Hardware Specifications

Processor

Dual-core, 860 MHz

System Memory

256 MB

Flash Memory

16 MB

Built-in Storage

16 GB

Weight (Net)

0.72 kg

DC Power Supply Specification

12VDC/1.5A

Mounting Method

Desktop/Rack

Maximum Power Consumption

9 W

Operating Environment

Temperature: 0~40°C; Relative Humidity: 10%~90% (non-condensing)

Storage Environment

Temperature: -40~70°C; Relative Humidity: 5%~90% (non-condensing)

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