The Raytrans multimedia dispatch console integrates recording, fax, conference, messaging, SMS, surveillance, and dispatch services into one platform, enabling "one-key direct call" command and dispatch functions under multi-channel and multi-means conditions. It resolves issues such as poor compatibility, limited interoperability, and complex operations between different networks and multiple communication systems.
**IDM Multimedia Command [Dispatch Console](/product/)**
**Introduction**
The Raytrans multimedia [dispatch console](/product/) integrates recording, fax, conference, messaging, SMS, surveillance, and dispatch services into one platform, enabling "one-key direct call" command and dispatch functions under multi-channel and multi-means conditions. It resolves issues such as poor compatibility, limited interoperability, and complex operations between different networks and multiple communication systems.
The dual-screen [dispatch console](/product/) integrates audio/video integrated dispatch, video interaction, and video surveillance functions. Touchscreen technology simplifies operation. Through graphical dispatch, the communication status of all dispatch terminals is clearly displayed. Permission management can be configured based on the console's level, allowing higher-level [dispatch consoles](/product/) to perform various dispatch operations on lower-level terminals, and to broadcast, on-demand, or convene conferences for fixed and temporary groups.
**IDM Multimedia [Dispatch Console](/product/)**
**Features**
- The dispatch system functions include: group call, group call, direct call, point call, sequential call, barge-in, forced release, monitor, redial, multi-party conference, call hold, hold resume, call waiting, call transfer, call pickup, temporary grouping, permission control, dispatch recording, and call logs;
- The platform software enables multi-system integrated applications, including vehicle-mounted applications and fixed dispatch terminal applications, truly converging office communication and command. It is a preferred product in the emergency and office communication command field;
- Supports emergency voice broadcast function, with configurable emergency alert voice broadcasts (including disaster warning information, broadcast commands, police alert notifications, etc.), automatically triggered upon emergency events to broadcast corresponding alert voice messages to all audio/video terminals;
- The platform software system offers strong compatibility with other systems (including dispatch, video, conference, large-screen display, GIS geographic information, emergency plans, etc.), with open access ports, suitable for networked use in enterprise private network dispatch and command.
- Traditional telephone function upgrade: seamless integration and upgrade with existing ordinary telephone terminals in current systems, enabling visual dispatch communication and command functions;
- "One-touch direct call" function: utilizing touch technology, operators do not need to memorize phone numbers; visual one-touch touch calling completes calls;
- Composite telephone terminal function: leaders can use a single telephone to call PSTN, mobile, and additionally call and receive shortwave, ultra-shortwave, microwave, satellite, trunking, and VoIP network terminal calls;
- Automatic telephone and network binding function: without manual intervention, the system automatically switches networks and auto-selects and pops up web pages based on the leader's outgoing and incoming calls;
- Leader-dedicated smart phonebook function: no pre-editing required; all numbers are automatically generated from outgoing and incoming calls, gradually growing from few to many, with frequently used number sections automatically generated based on call frequency;
- Incoming call busy handling function: the screen automatically displays a scrolling queue of incoming call numbers with reminders; when a superior leader's call is queued, voice reminders are also provided, enabling the leader to answer immediately;
- Desktop microphone and speaker integrated unit: provides an office conference all-in-one device with USB interface, compact and placed on the office desk, combining speaker and microphone functions, suitable for leaders frequently convening office meetings;
- Visual multimedia conference and surveillance function: provides both HD and SD cameras, with external HDMI high-definition screen interface, enabling duty leaders to handle emergencies with command and dispatch, hearing voice while viewing real-time on-site images, achieving remote "on-site command effectiveness."
**IDM Multimedia [Dispatch Console](/product/)**
**Features**
- The dispatch system functions include: group call, group call, direct call, point call, sequential call, barge-in, forced release, monitor, redial, multi-party conference, call hold, hold resume, call waiting, call transfer, call pickup, temporary grouping, permission control, dispatch recording, and call logs;
- The platform software enables multi-system integrated applications, including vehicle-mounted applications and fixed dispatch terminal applications, truly converging office communication and command. It is a preferred product in the emergency and office communication command field;
- Supports emergency voice broadcast function, with configurable emergency alert voice broadcasts (including disaster warning information, broadcast commands, police alert notifications, etc.), automatically triggered upon emergency events to broadcast corresponding alert voice messages to all audio/video terminals;
- The platform software system offers strong compatibility with other systems (including dispatch, video, conference, large-screen display, GIS geographic information, emergency plans, etc.), with open access ports, suitable for networked use in enterprise private network dispatch and command.
- Traditional telephone function upgrade: seamless integration and upgrade with existing ordinary telephone terminals in current systems, enabling visual dispatch communication and command functions;
- "One-touch direct call" function: utilizing touch technology, operators do not need to memorize phone numbers; visual one-touch touch calling completes calls;
- Composite telephone terminal function: leaders can use a single telephone to call PSTN, mobile, and additionally call and receive shortwave, ultra-shortwave, microwave, satellite, trunking, and VoIP network terminal calls;
- Automatic telephone and network binding function: without manual intervention, the system automatically switches networks and auto-selects and pops up web pages based on the leader's outgoing and incoming calls;
- Leader-dedicated smart phonebook function: no pre-editing required; all numbers are automatically generated from outgoing and incoming calls, gradually growing from few to many, with frequently used number sections automatically generated based on call frequency;
- Incoming call busy handling function: the screen automatically displays a scrolling queue of incoming call numbers with reminders; when a superior leader's call is queued, voice reminders are also provided, enabling the leader to answer immediately;
- Desktop microphone and speaker integrated unit: provides an office conference all-in-one device with USB interface, compact and placed on the office desk, combining speaker and microphone functions, suitable for leaders frequently convening office meetings;
- Visual multimedia conference and surveillance function: provides both HD and SD cameras, with external HDMI high-definition screen interface, enabling duty leaders to handle emergencies with command and dispatch, hearing voice while viewing real-time on-site images, achieving remote "on-site command effectiveness."
**IDM Multimedia [Dispatch Console](/product/)**
**Features**
- The dispatch system functions include: group call, group call, direct call, point call, sequential call, barge-in, forced release, monitor, redial, multi-party conference, call hold, hold resume, call waiting, call transfer, call pickup, temporary grouping, permission control, dispatch recording, and call logs;
- The platform software enables multi-system integrated applications, including vehicle-mounted applications and fixed dispatch terminal applications, truly converging office communication and command. It is a preferred product in the emergency and office communication command field;
- Supports emergency voice broadcast function, with configurable emergency alert voice broadcasts (including disaster warning information, broadcast commands, police alert notifications, etc.), automatically triggered upon emergency events to broadcast corresponding alert voice messages to all audio/video terminals;
- The platform software system offers strong compatibility with other systems (including dispatch, video, conference, large-screen display, GIS geographic information, emergency plans, etc.), with open access ports, suitable for networked use in enterprise private network dispatch and command.
- Traditional telephone function upgrade: seamless integration and upgrade with existing ordinary telephone terminals in current systems, enabling visual dispatch communication and command functions;
- "One-touch direct call" function: utilizing touch technology, operators do not need to memorize phone numbers; visual one-touch touch calling completes calls;
- Composite telephone terminal function: leaders can use a single telephone to call PSTN, mobile, and additionally call and receive shortwave, ultra-shortwave, microwave, satellite, trunking, and VoIP network terminal calls;
- Automatic telephone and network binding function: without manual intervention, the system automatically switches networks and auto-selects and pops up web pages based on the leader's outgoing and incoming calls;
- Leader-dedicated smart phonebook function: no pre-editing required; all numbers are automatically generated from outgoing and incoming calls, gradually growing from few to many, with frequently used number sections automatically generated based on call frequency;
- Incoming call busy handling function: the screen automatically displays a scrolling queue of incoming call numbers with reminders; when a superior leader's call is queued, voice reminders are also provided, enabling the leader to answer immediately;
- Desktop microphone and speaker integrated unit: provides an office conference all-in-one device with USB interface, compact and placed on the office desk, combining speaker and microphone functions, suitable for leaders frequently convening office meetings;
- Visual multimedia conference and surveillance function: provides both HD and SD cameras, with external HDMI high-definition screen interface, enabling duty leaders to handle emergencies with command and dispatch, hearing voice while viewing real-time on-site images, achieving remote "on-site command effectiveness."
