Task Management Function of Command Communication System

1 Core Function Implementation

The instant messaging module within the system integrates task management functions. Each workstation can push tasks to target workstations in two ways: actively sending tasks or generating tasks by referencing instant messages.

Upon arrival at the target workstation, tasks are displayed in a prominent manner (pop-up window + red badge) showing the pending status until completion.

The system records complete logs of task release time, publisher, recipient, completion time, completer, and completion result throughout the process, supporting task tracking, reminders, and queries.

2 Technical Implementation Approach

Full lifecycle management of tasks is implemented based on a state machine model. Task states include Pending, In Progress, Completed, and Revoked. Transitions between states must be triggered by explicit operations, with all state transitions logged throughout the process.

Task push adopts a strong reminder mechanism. Upon arrival, a system pop-up reminder is triggered immediately, while a red badge is displayed on the system homepage and in the instant messaging interface, with the pending task count updated in real time.

Task logs are stored in a domestic database with a retention period of ≥3 years, supporting combined queries by publisher, recipient, task status, time, and other conditions, as well as batch export.

3 Highlight Features

Task Grading and Priority: Supports setting high/medium/low priority levels for tasks. High-priority tasks adopt multiple reminder methods including pop-up, sound, and mobile push notifications to ensure timely processing of important tasks.

Task Reminder and Timeout Alert: Supports manual reminders from publishers for uncompleted tasks, with recipients receiving dedicated notifications after reminders. Task completion deadlines can be set, and tasks not completed by the deadline automatically trigger timeout alerts to both publishers and recipients.

Task Statistics and Analysis: A task statistics and analysis dashboard is established, supporting statistics on task completion rate, average completion time, and timeout rate by department, personnel, time, and task priority. Visual statistical reports (bar charts, line charts, pie charts) are generated, with report export supported for management assessment purposes.

Task Attachments and Association: Supports adding attachments when creating tasks, with attachments automatically associated with tasks. Tasks can be linked and bound to instant messages, flight information, and recording files. Clicking a task displays associated relevant information, enabling integrated business management.