IDM Street Community Emergency Management System
Table of Contents
1 Construction Objectives... 4
2 Construction Principles... 4
2.3 Business Collaboration... 5
3.1 Emergency Response Teams... 5
3.3 Basic Categories of Community Incidents... 6
3.4 Incident Reporting Content... 7
3.5 Community Emergency Application Information System... 7
4 Recommended Construction Steps... 9
4.1 Street Emergency Information Private Network... 9
4.2 Construction of Street Emergency Management Information Platform... 9
4.3 Emergency Management System Applications... 9
4.4 Emergency Management System Equipment... 10
5 Community Duty Management (Emergency Shift, Regular Shift)... 10
6.1 Emergency Rescue Response... 14
6.2 Rapid Activation of Emergency Incidents... 14
7.1 Basic Information Template Generated During Response... 21
7.3 Incident Summary Report... 22
8.3 Emergency Inspection... 25
9.1 Existing Emergency Resources in the Street... 27
9.2 Emergency Organization Structure... 29
9.3 Emergency Personnel Management... 29
9.5 APP Emergency Resource Inspection and Reporting Content (Resource Tracking Management) 29
9.6 Resource Dispatch Order (Resource Usage Process Management)... 29
9.7 New Resource Information Release Form... 30
9.8 Resource Information Push... 30
1 Construction Objectives
(1). Improve emergency response capability: through intelligent technical means, achieve rapid collection, transmission and processing of information, improve emergency response speed and efficiency, and reduce losses caused by disasters.
(2). Strengthen disaster risk assessment: use big data, artificial intelligence and other technologies to predict and assess possible disasters in the community, providing a scientific basis for emergency management.
(3). Establish a sound emergency plan: based on the actual situation of the community, establish a sound emergency plan, including emergency organization structure, task division, emergency resource allocation, etc., to ensure emergency work is carried out in an orderly manner.
(4). Improve emergency drill effectiveness: regularly organize emergency drills to test the feasibility and completeness of emergency plans, and improve the emergency awareness and skills of community residents.
(5). Strengthen publicity and education: strengthen publicity and education for community residents through various channels, improve emergency awareness and self-protection capabilities, and enhance the overall emergency management level of the community.
2 Construction Principles
2.1 User Orientation
(1). A service concept that is convenient and beneficial to the people, optimizing the dispatch and standardization of community resources, and building an interactive information service system.
2.2 Intensive Principle
(1). Fully utilize existing assets, making full use of existing facilities and existing data resources. Unify the interface standards and data standards of completed and ongoing projects based on national standards.
2.3 Business Collaboration
(1). Clarify the business collaboration and linkage between daily management, various aspects of emergency management, and community supporting service enterprises and government management.
2.4 Open Architecture
(1). Adopt an open information architecture to promote the expansion of business functions. Such as microservices architecture.
3 Construction Content
3.1 Emergency Response Teams
(1). Information Support Team
u Each community and unit should improve the public emergency information reporting system to provide relevant information to higher-level administrative departments and supervisory agencies. Responsible for daily information release, notification, and dispatch.
u Responsible for disaster warning and forecasting, and monitoring the progress of disaster conditions and relief work.
3.2 Rescue Teams
u Government Management Team
u Comprehensive Coordination Group
u Office: responsible for coordinating various disaster relief work.
u Response and Prevention and Control Group
u Rescue Group: responsible for disaster rescue and emergency response work.
u Patrol Group: responsible for monitoring disaster hazard points, and conducting safety inspections before and after disasters.
u Relocation Group: responsible for the relocation and resettlement of personnel requiring transfer.
u Relevant Enterprises: responsible for daily inspection, operation and maintenance work; responsible for emergency response work.
u Social Volunteer Teams
(2). Material Support Team
u Lifecycle management of emergency materials.
u Relief Support Group: responsible for the living support of relocated personnel, supply of rescue materials, logistics support services, and living assistance for disaster-affected people.
(3). Publicity and Education Team
u Community publicity smart screens, elevator smart screens, access control smart screens.
u Publish various publicity documents.
3.3 Basic Categories of Community Incidents
(1). Public Health Incidents
u Sudden public health incidents. Mainly include major infectious disease outbreaks that occur suddenly and cause or may cause serious damage to public health, mass illnesses of unknown cause, major food and occupational poisoning, major animal and plant epidemics, and other incidents that seriously affect public health.
(2). Social Security Incidents
u Mainly include major criminal cases, large-scale incidents, traffic safety accidents, and other emergencies that endanger normal social order and undermine social stability, requiring rapid and effective initial response.
(3). Natural Disasters
u Mainly include meteorological disasters such as drought and heavy rain; earthquake disasters; geological disasters such as ground collapse; forest fires and major biological disasters.
(4). Accident Disasters
u Include major highway transportation accidents, various major safety accidents occurring in construction projects, important water conservancy facilities, public places, schools, and town-direct departments, water supply, power supply, gas supply accidents causing major losses, large building collapses and serious road subsidence accidents, as well as special equipment safety accidents, major environmental pollution accidents and ecological damage accidents.
(5). Remarks
u All villages and town-based units must put the safety of people's lives and health first, organize carefully, command from the front line, adhere to the combination of disaster resistance and disaster relief, and handle various emergencies quickly and effectively.
u The warning levels of natural disasters, accident disasters and public health incidents that can be warned are divided into Level I, Level II, Level III and Level IV according to the urgency of the incident, its development trend and the degree of harm it may cause, marked by red, orange, yellow and blue respectively, with Level I being the highest level. The standards for dividing warning levels are formulated by the State Council or departments designated by the State Council.
3.4 Incident Reporting Content
- (1). The main content of the report includes: time, location, information source, nature of the incident, scope of impact, development trend of the incident and measures already taken, etc.
3.5 Community Emergency Application Information System
(1). Smart Elevator
u Maintenance and inspection; elevator car safety management; emergency call management.
(2). Home-based Elderly Care
u Visit APP; home one-key call device; home monitoring and care system.
(3). Fire Safety Management
u Fire lane management; fire facility management; fire material management; patrol APP.
(4). Security Management
u Integrate community video surveillance, access control systems, perimeter protection, fire safety management and community main road traffic management subsystems, and centrally connect them to the community security big data platform through IoT terminal device interconnection.
(5). Smart Property Management
(6). Smart Environment
u Use sensors, monitoring equipment and other information technology means to achieve real-time monitoring and early warning of possible emergencies in the community, improving emergency response speed. Deploy multiple sensors such as air, water and soil in the community to collect data and report it to the community management platform in real time, obtaining front-end real-time monitoring data.
(7). Access Control Management
u Report access control entry/exit information, obtaining personnel information, entry/exit times, face capture images, etc.;
u Support two-way intercom, broadcast and information release functions with access control terminals;
u Can initiate video intercom;
u Record intercom conversations with the access control system;
u View information such as the number of people entering and exiting through the access control system.
(8). Publicity Management
u The community management platform can publish audio and video media to multimedia terminals such as community elevator audio/video terminals, building electronic displays, and display windows, including weather, environmental monitoring, notifications, self-produced publicity audio/video and various other media information.
4 Recommended Construction Steps
4.1 Street Emergency Information Private Network
(1). Build an efficient street-to-community information private network to ensure that community information can be efficiently, safely and reliably connected to the street emergency management information platform. It is recommended to lease an information private network, or lease a high-bandwidth public network channel and build a community VPN communication private network channel on the public network, with the final decision based on preferential prices offered by operators.
4.2 Construction of Street Emergency Management Information Platform
(1). Emergency video command and dispatch system
(2). Community basic information access platform
(3). Community emergency management duty platform
(4). Street emergency management platform
(5). Street emergency management data visualization display platform
4.3 Emergency Management System Applications
(1). Facility operation and maintenance APP, security patrol APP, social worker home visit APP
(2). Inspection management system
(3). Video inspection system
(4). IoT management system
(5). Work order management system
(6). Home-based elderly care information service platform
(7). Community water, electricity, gas and heating information monitoring platform
(8). Community personnel entry/exit and vehicle entry/exit data monitoring platform
4.4 Emergency Management System Equipment
(1). Emergency video dispatch platform (server, dispatch console)
(2). Audio/video intercom terminals
(3). Home-based elderly care one-key call terminal
(4). Elevator SIP call connection equipment
(5). Smart elevator smart screen
(6). Fire lane occupancy video surveillance server
(7). Community air environment monitoring terminal