IDM Street Community Emergency Management System – Community Duty Management (Emergency Shift, Regular Shift)
Table of Contents
1 Construction Objectives... 3
2 Construction Principles... 3
2.3 Business Collaboration... 4
3.1 Emergency Response Teams... 4
3.3 Basic Categories of Community Incidents... 5
3.4 Incident Reporting Content... 6
3.5 Community Emergency Application Information System... 6
4 Recommended Construction Steps... 8
4.1 Street Emergency Information Private Network... 8
4.2 Construction of Street Emergency Management Information Platform... 8
4.3 Emergency Management System Application... 8
4.4 Emergency Management System Equipment... 9
5 Community Duty Management (Emergency Shift, Regular Shift)... 9
5.1 One-Table Duty Overview... 9
6.1 Emergency Rescue Response... 13
6.2 Rapid Activation of Emergency Incidents... 13
7.1 Basic Information Template Generated During Response... 20
7.3 Incident Summary Report... 21
8.3 Emergency Inspection... 24
9.1 Existing Emergency Resources of the Street... 26
9.2 Emergency Organizational Structure... 28
9.3 Emergency Personnel Management... 28
9.5 APP Emergency Resource Inspection and Reporting Content (Resource Tracking Management)... 28
9.6 Resource Dispatch Order (Resource Usage Process Management)... 28
9.7 New Resource Information Release Form... 29
9.8 Resource Information Push... 29
5 Community Duty Management (Emergency Shift, Regular Shift)
5.1 One-Table Duty Overview
(1). Duty Interface Switching
u PC Duty Contact List Switching
u Emergency response-related organizations mainly include three categories: emergency command centers at all levels, expert advisory committees, and on-site command headquarters. Members of these organizations are usually concurrently appointed, meaning that in daily operations they each have their own full-time jobs, and when an emergency occurs, they immediately come together and form emergency organizations according to the plan requirements. Therefore, after an incident occurs, these members should be automatically notified at the fastest speed to enter the emergency response working state, and the progress of the incident should be communicated to relevant members at any time during the response process;
u Contact list name: department name, category: emergency duty contact list / regular duty contact list, personnel list (personnel APP ID, name, mobile number, walkie-talkie group, position, role, professional certificate, professional capability);
u On the contact list page, clicking the department name enables wireless group call, conference, broadcast, roll call, polling, and other operations on members; clicking a member's name enables one-click call, clicking a number enables point-to-point call, etc.;
u Community emergency support groups include: public security support group, firefighting group, medical rescue group, police security group, property support group, vehicle support group, logistics support group, aftermath handling group, and accident investigation group;
u Personnel APP Interface Switching Push
u Duty APP role push: the APP receiving the push can forcibly log in to the new duty interface, including windows such as job responsibilities, required knowledge, job risk level, checklists, command reception and confirmation reporting, etc.;
u 1. Add, delete, modify, and query corresponding content according to permissions; 2. After APP role switching, new job responsibilities, etc. are automatically pushed;
u Group Call to Duty Personnel
u Group call via trunking intercom with selected groups
u Conference call and polling APP calls to duty position APPs
u Conference call and polling calls to leaders' mobile phones and fixed-line phones
u For detailed operations, refer to the contact list interface function operation instructions
5.2 My Role
u Duty management (emergency duty, regular duty)
u Job responsibilities: position name, list of job responsibility content
u Required knowledge: position name, list of required knowledge content
u Job risk classification: different levels require different protective measures
u Position Checklist
u Trigger push: intelligently matches categories based on emergency incidents and automatically pops up. The checklist supports automatic retrieval by emergency incident category and keywords, and pushes to the current interface
u Checklist reminder: when an emergency task is received, the system automatically reminds the user to read the corresponding checklist content and confirm and report it
u Checklist editing: checklists can be independently edited in the backend (permission is open to supervisor level)
u Command library: can be pre-configured independently for timely release. Includes command name and number, corresponding release conditions, publisher permission requirements, etc. Also includes release content, release channel, release method, etc.
u Key node information sharing: displays information reported by other emergency teams handling the same emergency incident. Also includes other information forwarded by the emergency commander
5.3 Duty Status
(1). View duty personnel activity trajectories, required knowledge, checklists, plan learning status, and other backend data according to permissions
u Display the current location and historical trajectory of duty personnel on the GIS map. Right-click the duty personnel icon, or the person's name in the duty table, to display the person's required knowledge, checklists, plan learning records, and other content.
(2). Push of team members' emergency responsibilities
(3). Early Warning and Alarm Monitoring
u Real-time early warning: observe the indicator status thresholds of on-site hazard sources
u Non-real-time early warning: judgment of environmental conditions of hazard sources, such as which parameters are affected by high-temperature weather, which parameters are affected by heavy rain, such as flooding, landslides, and mudslides
u Prediction and assessment module
u Walkie-talkie AI analysis platform, analyzing the impact of weather factors, terrain factors, and material factors. Such as explosion hazard analysis, toxic and harmful substance dispersion analysis, fire spread analysis
u The goal of the auxiliary decision-making analysis system is to comprehensively utilize various equipment and information resources to provide decision support for commanders in understanding situations and conducting actual combat command. The system performs cross-analysis of existing business, using tables, curve charts, bar charts, pie charts, multi-dimensional analysis, data mining models, and other means to provide analysis tools for case analysis, data statistics, and other work. The auxiliary decision-making subsystem is based on data warehouse and data mining technologies, and through extraction, transformation, cleaning, and loading of data from various airport business systems, forms a comprehensive public security database (requires integration with the airport security big data platform)
u Telephone alarm reception: filling in the alarm reception form
(4). Shift Handover Management
u Push of template content and confirmation of receipt
u Review of work content during shift handover, recording of unfinished telephone calls, faxes, incoming documents, workflow events, etc. from the current shift, key urgent matters, and other key items of concern. Form a handover form and forward it to the next duty officer.
u After the new duty officer logs in, the handover form is automatically received and confirmed.