Brief：Appointment Registration 1. I. Project Significance 1.1. The Ministry of Health recently published the 'Opinions on Implementing Appointment-based Diagnosis and Treatment Services in Public Hospitals (Draft for Comments)' on its official website. 1.2. The implementation of appointment-based diagnosis and treatment services in hospitals facilitates patients' medical consultations, allows them to plan their medical visits in advance, and reduces waiting time. It also helps hospitals improve management levels, enhance work efficiency and medical quality, and reduce medical safety risks. 2. II. System
Hospital Appointment Registration System
Appointment Registration
1. I. Project Significance
1.1. The Ministry of Health recently published the "Opinions on Implementing Appointment-based Diagnosis and Treatment Services in Public Hospitals (Draft for Comments)" on its official website.
1.2. The implementation of appointment-based diagnosis and treatment services in hospitals facilitates patients' medical consultations, allows them to plan their medical visits in advance, and reduces waiting time. It also helps hospitals improve management levels, enhance work efficiency and medical quality, and reduce medical safety risks.
2. II. System Requirements
2.1. Adopt standardized interface modes to enable communication between the appointment registration system and hospital internal systems.
2.2. Multiple mechanisms ensure the appointment registration system is not affected by malicious operations.
2.3. Doctor scheduling information is timely and accurate, requiring no manual operation or transmission.
2.4. Handling processes for hospital schedule changes and clinic suspensions protect patient rights and reduce doctor-patient disputes.
2.5. Automatic processing of both appointment registration and on-site registration ensures no conflict between the two.
2.6. Multiple mechanisms ensure doctor appointment sources are not affected by patient lateness or no-shows.
2.7. Correct patient guidance and precise matching of appointment sources.
2.8. Real-time patient guidance to optimize patient consultation times.
3. III. Registration Management
3.1. Front-end Functions
3.2. Back-end Functions
4. VI. Tool Management
4.1. Health Self-check Questionnaire
4.2. Featured Medical Services Query
4.3. Doctor-Patient Communication Follow-up
4.4. System Announcements
4.5. Featured Specialist Service Recommendations
4.6. Public Welfare Activities
4.7. Paid Service Items Provided by the Hospital
4.8. Paid Service Items Provided by Society
4.9. Advertising Services
5. V. Connection with the HIS System
5.1. Complete the real-time data exchange interfaces between the platform and the hospital HIS system's registration, billing, scheduling, and outpatient doctor systems. The platform must obtain hospital registration information and outpatient doctor scheduling information in real time; the hospital HIS system's registration, billing, and outpatient doctor functions must obtain the platform's appointment registration and billing information in real time.
5.2. During patient visits, appointment information is filtered, copied, and imported into the HIS system.
6. IV. Appointment Methods
6.1. Telephone Appointment Registration: Connected to the call center.
6.2. Online Appointment via Computer.
6.3. Online Appointment via Mobile Phone.
6.4. SMS Appointment Registration: Connected to the call center.
