Government/Enterprise Telephone Recording System, AI Large Model Telephone Upgrade System

A government agency operates across multiple dispersed office locations. To improve service quality, all telephone calls must be recorded for later evaluation and guidance. Telephone lines are separately connected by carriers, while all office locations have access to the government office IP private network. The requirement is to build a recording system that will later integrate the AI large model DeepSeek for telephone service supervision and guidance.

The IDM MCC520 is a PSTN+SIP dual-mode telephone. With dispatch console software installed at the central site, it enables point-to-point video calls, audio/video broadcast intercom, video conferencing, and other functions. Additionally, the IDM MCC520 can work with AI large models (such as DeepSeek, QWQ2.5-32B, etc.) deployed at the central site to realize AI intelligent agent telephone functions.