IDM Multimedia Command Dispatch Console
2026年5月12日
The Raytrans Multimedia Dispatch Console integrates recording, fax, conference, messaging, SMS, surveillance, and dispatch services into one platform, enabling "one-key direct call" command and dispatch functions under multi-channel and multi-means conditions. It resolves the shortcomings of poor compatibility, poor sharing capability, and complex operation that exist between different networks and multiple communication systems.
Multimedia Command Dispatch ConsoleMultimedia Touchscreen Command Dispatch ConsoleUniversal Dispatch ConsoleDispatch SystemIntegrated DispatchIP Dispatch
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**IDM Multimedia Command [Dispatch Console](/product/) ** **Introduction** The Raytrans Multimedia [Dispatch Console](/product/) integrates recording, fax, conference, messaging, SMS, surveillance, and dispatch services into one platform, enabling "one-key direct call" command and dispatch functions under multi-channel and multi-means conditions. It resolves the shortcomings of poor compatibility, poor sharing capability, and complex operation that exist between different networks and multiple communication systems. The dual-screen [Dispatch Console](/product/) integrates audio/video integrated dispatch, video interaction, and video surveillance functions. The application of touchscreen technology makes operation even simpler. Through graphical dispatch, the communication status of all dispatch terminals can be clearly displayed. Permission management can be configured according to the level of the [Dispatch Console](/product/). Higher-level [Dispatch Consoles](/product/) can perform various dispatch operations on lower-level terminals, and can conduct broadcast, on-demand, or conference calls for fixed groups and temporary groups. 
**IDM Multimedia [Dispatch Console](/product/) ** **Features** - The dispatch system functions include: group call, group paging, direct call, point-to-point call, sequential call, barge-in, forced release, monitor, redial, multi-party conference, call hold, hold resume, call waiting, call transfer, call pickup, temporary grouping, permission control, dispatch recording, and call logs; - This platform software enables multi-system integrated applications, vehicle-mounted applications, and fixed dispatch terminal applications, truly achieving convergence in office communication command. It is the preferred product in the field of emergency and office communication command; - Supports alert voice broadcast function, which can set emergency alert voice broadcasts (including disaster warning information, broadcast commands, police alert information, etc.), automatically triggered upon emergency events to broadcast corresponding alert voice information to all audio/video terminals; - The platform software system has strong compatibility with other systems (including dispatch, video, conference, large-screen display, GIS geographic information, emergency response plans, etc.), with open access ports, compliant with networking requirements for private network dispatch command in various enterprises. - Traditional telephone function upgrade: seamless integration and upgrade with ordinary telephone terminals of other existing systems, realizing visual dispatch communication and command functions; - "One-touch direct call" function: utilizing touch technology, operators do not need to memorize phone numbers, and can make visual one-touch calls by simply touching to dial and connect; - Composite telephone terminal function: leaders can use a single telephone to call PSTN, mobile networks, and also add the ability to call and receive calls from HF, VHF/UHF, microwave, satellite, trunking, and VoIP network terminals; - Automatic telephone and network bundling function: without manual intervention, the system can automatically implement network switching and automatic webpage selection pop-up based on the leader's outgoing and incoming calls; - Leader-dedicated smart phonebook function: no pre-editing required by the user; all numbers can be automatically generated from outgoing and incoming calls, gradually growing from few to many, and automatically generating a frequently-used number section based on call frequency; - Incoming call busy indication function: the screen automatically displays a scrolling queue of incoming call numbers as a reminder, and when a superior leader's call appears in the scrolling queue, a voice reminder is also provided, allowing the leader to answer immediately; - Desktop microphone and speaker integrated unit: provides an office conference all-in-one device with a USB interface, compact and placed on the office desk. It integrates speaker audio and microphone functions into one unit, suitable for venues where leaders frequently hold office meetings; - Visual multimedia conference and surveillance functions: provides both HD and SD cameras, and an external HDMI HD screen interface, enabling duty leaders to conduct emergency command and handle unexpected incidents. While hearing voice, they can also view real-time on-site images, achieving remote "on-site command effectiveness."
**IDM Multimedia [Dispatch Console](/product/) ** **Features** - The dispatch system functions include: group call, group paging, direct call, point-to-point call, sequential call, barge-in, forced release, monitor, redial, multi-party conference, call hold, hold resume, call waiting, call transfer, call pickup, temporary grouping, permission control, dispatch recording, and call logs; - This platform software enables multi-system integrated applications, vehicle-mounted applications, and fixed dispatch terminal applications, truly achieving convergence in office communication command. It is the preferred product in the field of emergency and office communication command; - Supports alert voice broadcast function, which can set emergency alert voice broadcasts (including disaster warning information, broadcast commands, police alert information, etc.), automatically triggered upon emergency events to broadcast corresponding alert voice information to all audio/video terminals; - The platform software system has strong compatibility with other systems (including dispatch, video, conference, large-screen display, GIS geographic information, emergency response plans, etc.), with open access ports, compliant with networking requirements for private network dispatch command in various enterprises. - Traditional telephone function upgrade: seamless integration and upgrade with ordinary telephone terminals of other existing systems, realizing visual dispatch communication and command functions; - "One-touch direct call" function: utilizing touch technology, operators do not need to memorize phone numbers, and can make visual one-touch calls by simply touching to dial and connect; - Composite telephone terminal function: leaders can use a single telephone to call PSTN, mobile networks, and also add the ability to call and receive calls from HF, VHF/UHF, microwave, satellite, trunking, and VoIP network terminals; - Automatic telephone and network bundling function: without manual intervention, the system can automatically implement network switching and automatic webpage selection pop-up based on the leader's outgoing and incoming calls; - Leader-dedicated smart phonebook function: no pre-editing required by the user; all numbers can be automatically generated from outgoing and incoming calls, gradually growing from few to many, and automatically generating a frequently-used number section based on call frequency; - Incoming call busy indication function: the screen automatically displays a scrolling queue of incoming call numbers as a reminder, and when a superior leader's call appears in the scrolling queue, a voice reminder is also provided, allowing the leader to answer immediately; - Desktop microphone and speaker integrated unit: provides an office conference all-in-one device with a USB interface, compact and placed on the office desk. It integrates speaker audio and microphone functions into one unit, suitable for venues where leaders frequently hold office meetings; - Visual multimedia conference and surveillance functions: provides both HD and SD cameras, and an external HDMI HD screen interface, enabling duty leaders to conduct emergency command and handle unexpected incidents. While hearing voice, they can also view real-time on-site images, achieving remote "on-site command effectiveness." 
