IDM Visual Duty System

Keywords: Duty System, Armed Police Dispatch System, Unified Communication, Duty Roll Call System, Visual Intercom System, Visual Command System, Visual Voice Broadcast, Duty Roll Call System, Audio/Video Intercom System

I. System Requirements

(1). Three-level users: General Command, Detachment, and Unit;

(2). The system uses the intranet, encrypted via 4G/5G VPN, and can also run on mobile individual soldier terminals;

(3). Lower levels can initiate audio/video communication with their direct superior with one key; superiors can make one-key calls to lower levels; when two lower-level users are in a call, the superior can use the forced release function to connect with one key while disconnecting the original call; superiors can start a video broadcast to all directly subordinate personnel with one key; detachments can select units for video conferencing; when the General Command selects a unit for a conference, the corresponding detachment users are automatically selected;

(4). When a superior initiates an audio/video intercom or video conference with a lower level, video is off by default; when a lower level calls a superior, video is on by default;

(5). Superiors have the function to view the real-time device status of lower levels.

II. System Design

(1). Superiors use the one-key call function on smart terminals to reach lower levels;

(2). Superiors have the function to force release an ongoing call between lower-level users and connect to them;

(3). Superiors have the function to view the real-time device status of lower levels;

(4). Superiors have the function to monitor and surveil lower levels via audio and video;

(5). Unit indoor duty can use video phones, and outdoor duty can use visual intercom terminals;

(6). Superiors can make video broadcast announcements to lower levels;

(7). Other members can be invited to join an ongoing conference call;

(8). Detachment and General Command leaders use touch desktop terminals with desktop USB intercom microphones. The USB microphone features a 3W amplifier and speaker, and the LCD display shows the caller ID or the PTT speaker. In addition to direct USB power supply, the USB port can also connect a keyboard and mouse for convenience.

III. System Advantages

(1). All domestic chips and independently controllable software are adopted;

(2). The IDM MCC-7000 used by the General Command and Units is a 21.5-inch touch all-in-one machine with smooth operation, equipped with a desktop integrated dispatch microphone for excellent performance and sound output. The microphone can be powered via USB from the host; the LCD displays caller information; volume is controllable;

(3). Units adopt the IDM MCC-500 integrated visual intercom host with clear pickup, loud sound output, and a 5-megapixel HD camera for clear recording;

(4). High-performance servers can be configured to support more users in video conferencing;

(5). Multiple quick communication buttons are designed to achieve one-key interconnection;

(6). The dispatch interface has a clear organizational structure with priority function guarantees;

(7). The visual intercom terminal at the unit level has customizable switch buttons, which can be used for scheduled reporting, alarms, access control door opening, etc.;

(8). Video patrol functions can be expanded;

(9). Video conferencing functions can be implemented;

(10). PTT group intercom can be expanded. PTT intercom groups can be set up, and all terminals can join wired group PTT intercom.

IV. Hardware

4.1 General Command Equipment

4.1.1 IDM RG3200 Audio Fusion Dispatch Switch

4.1.1.1 Overview

The IDM RG3200 Audio Fusion Dispatch Switch is a PBX/IPPBX-based unified communication device designed and developed by Beijing Raytrans Digital Technology Co., Ltd. It is widely used by telecom operators, government, industry, and large and medium-sized enterprises, and is carefully crafted with powerful features. The product is designed with advanced digital integrated circuits, highly integrated optimized structures, and PBX/IPPBX communication technology. It can be deployed on the enterprise side or in the operator's equipment room, providing users with a comprehensive integrated audio/video unified communication solution.

The system adopts a modular design with board assembly, supporting various signaling methods such as PRI, NO.1, NO.7, and SIP/H.323. It can connect to traditional PSTN networks and operator VoIP softswitch platforms, and can implement voice, fax, and data transmission over TDM and IP networks, achieving secure and efficient internal audio/video unified communication for enterprises.

4.1.1.2 Structure Description

IDM MCC Device Panel:

4.1.1.3 Device Functions

(1). Rack-mounted, ≥ Xeon quad-core, ≥ 4G DDR3, ≥ 1T, 220V single power supply, gigabit network port;

(2). Protocol support: SIP2.0/TFTP/FTP/SNMP/TELNET/HTTP/IEEE802.1Q/IEEE802.1X/RTSP;

(3). The software platform HFT architecture must meet the "cloud, pipe, end" architecture to facilitate future migration from servers to the cloud; the switching system software uses the LINUX system; it includes modules such as unified command & dispatch software, unified communication service software, publishing service software, and conferencing service software; the system software supports up to 100 concurrent communication channels and up to 500 user registrations; supports multi-machine cascading; concurrent channels and user registrations can be configured according to user requirements;

(4). Supports interfaces with voice command subsystems, broadband trunking subsystems, video conferencing systems, video surveillance systems, individual soldier systems, emergency plan systems, GIS systems, LED display systems, and other system linkage interfaces; enabling centralized unified management and control of all subsystems;

(5). Customized development can be performed based on interfaces provided by subsystems; dual-machine backup capability is supported;

(6). Possesses unified communication functions, broadband trunking functions, publishing service functions, electronic fax functions, SMS service functions, video service functions, voice conferencing service functions, video conferencing service functions, and unified command & dispatch functions (i.e., the ability to access and centrally manage various voice terminals, broadband trunking terminals, information publishing, video surveillance, video conferencing, GIS, and other system information resources, with unified invocation to implement voice, video, and data media stream unified command & dispatch services);

(7). Supports unified voice dispatch functions, basic intercom functions, conference call functions, video dispatch functions, and other dispatch functions; supports SIP trunk functions for interfacing with third-party systems; supports GIS dispatch functions: click-to-call, click-to-view video, circle selection call, movement trajectory recording/query, etc.;

(8). The dispatch console interface has basic conference functions such as creating/modifying/canceling conference rooms, adding members to conference rooms, enabling/prohibiting speech, removing members from conference rooms, conference room locking, ending conferences, conference room broadcast/end broadcast, and conference room recording;

(9). Supports interconnection with video conferencing systems. Dispatch conferences can serve as an extension and backup of existing video conferences. When video conferences cannot be held due to objective constraints, ordinary fixed phones and mobile phones of users can be added to audio conferences.

4.1.2 Command & Dispatch Touch All-in-One Machine + USB Desktop Intercom Terminal

4.2 Detachment Equipment

4.2.1 Command & Dispatch Touch All-in-One Machine + USB Desktop Intercom Terminal

4.3 Unit Equipment

4.3.1 IDM MCC500 Visual Intercom Terminal

4.3.2 Portable Audio/Video Individual Soldier Terminal

V. Center One-key Dispatch Interface

VI. Appendix

(1). "IDM MCC-7000 Integrated Intelligent Dispatch Console"

(2). "IDM MCC-500 Integrated Audio/Video Intercom Terminal"